Community Support Helpline
For Kensington & Chelsea, Brent and Hammersmith & Fulham residents:
We’re committed to continue supporting our community through the pandemic, providing useful services to take care of residents' needs.
This is why we have opened our helpline, which is free to call anytime.
If you would like to speak to us for help with accessing hardship funds, or a friendly wellbeing call, you can phone us on 0800 047 8161, or you can use the webchat on this website.
Opening Hours for the line are as follows:
Tuesday & Wednesday: 9am-1pm and 1.30pm-5.30pm
Thursday & Friday: 11am-7pm
If you call outside these hours, you can leave us a message and we will call you back.
Free Call Helpline 0800 047 8161